The Shores of Long Branch
 
 
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FAQ's
 
 
I have lost my assessment fee coupon book, where do I send my payment?

Who do I contact about updating my contact information?

How do I get a copy of the Association's Certificate of Insurance?

What is the purpose of the Board of Directors and what is their role?

Why can't I get the addresses, and phone numbers of my Board of Directors? Don't they work for me?

How can I find out how my Association dues are being utilized?

What are Assessments and how are they spent?

If I lost the copy of the Association documents I received at my closing, how do I obtain another copy?

Why is it when I call to speak to my Community Manager, she/he is not immediately available?

How does the management company handle issues and complaints?

When selling my home, who at my management company do I need to contact?

What is a homeowners association?

Who do I contact in case of an emergency?

What are Robo-Calls and E-Blasters?

Besides parking violations, are there other violations that could result in my vehicle being towed or fined?

What about parking moving vans and portable storage containers in parking spaces?

Where do I report problems with the common areas?

Why do I have to call every year for a Certificate of Insurance?

Why can't the insurance company or management company just send a new certificate each year?


I have lost my assessment fee coupon book, where do I send my payment?
 
If you lost your coupon book for your assessment fee, your payment should be sent to the lockbox at:
The Shores of Long Branch Condominium Association
c /o Sage 1, LLC
PO Box 105007
Atlanta, GA 30348-5007
Please remember that you must put your account number on your check before mailing. Assessment payments will not be accepted at the Association office.
 
Go to the Contact Section of this website and you can send your updated information along with the supporting documentation so your information can be changed.  
 
Contact E & K Agency 732-389-6000 or link to Certificate of Insurance Request 
 
The Board of Directors is responsible for maintaining the assets of the community, ensuring the financial health of the association, determining the level of services, and establishing policies and/or rules and regulations governing the use of the common areas. The Board has a fiduciary responsibility to do what is in the best interest of the Association and to provide leadership in community affairs as dictated by the Governing Documents. This includes timely collection of assessments as well as payments made for services provided to the Association. In general, the Board Members are the decision makers for the Association. The Board of Trustees is made up of individual homeowners who own within The Shores of Long Branch Condominiums and who are elected to that position by the members of the Association. All affairs of The Shores of Long Branch Condominium Association are governed by the Board of Trustees.
 
Your Board of Directors makes decisions for your Association. However, they are volunteers and receive no compensation for the jobs that they perform. Sage 1, LLC represents the Board and your Association, which entails being a contact for most communications addressed to the Board. Also, legally we are not allowed to give out personal information of any homeowner including your Board of Directors.
 
Your Community Manager can provide you with this information. However, your Association has an Annual Meeting where your Board of Directors discusses the financial aspect of the Association with the homeowners. Attending this meeting can be very enlightening and helps each homeowner understand the workings of a Homeowners Association.  In addition, your Board does meet regularly and meetings are open for all members to attend.
 
In order for the Board to accomplish the many tasks for which it is responsible, the Association needs operating funds for daily maintenance, repairs, administration and adequate Reserve funds for major repairs or replacements of capital items. The expenses are budgeted each year and then divided out among the unit owners As a member of the Association, you are required to pay a share of the costs in proportion to the size of your unit.
 
 
Your Community Manager performs many tasks for your Association and sometimes these tasks require them to be away from the office. These tasks consist of but are not limited to: site inspections, meeting with vendors and Board Members and homeowners. There are also times when a Community Manager is in the office but is unavailable because they are on the phone conducting business with other homeowners, vendors, or Board Members.  Typically, someone in the office can help you out immediately and manager calls are returned within 24 to 48 hours.   
 
Complaints, such as seeing someone violate the rules, should be submitted in writing to the Management Office. Complaints should state the problem; identify the offending homeowner, and the date(s) of the offense(s).  We will require your name and unit number, although it will not be disclosed unless there is justifiable cause.  The offender is entitled to a hearing before the Board. Please be sure of your facts before filing complaints.
 
Please contact the Association office to order a resale/disclosure packet for your Association. The purpose is to provide management with a heads up that you are selling your unit and to give it permission to discuss details of your account with potential purchasers, banks, mortgage companies, etc.
 
The Association is a legal corporation organized and incorporated under the laws of the New Jersey. The Association has Articles of Incorporation that entitle the Association to exercise powers of a corporation. By purchasing a home within your community association, you automatically become a member of the association and will remain so for as long as you own your home. Membership in the association is mandatory and automatic for all owners. The deed to each lot and/or parcel specifically designates that the property owner will comply with the Master Deed, By-laws and Rules and Regulations of the association. You should have received a copy of these documents at the time your home purchase was closed by the title company. As a property owner in a community association, you will be required to pay assessments, abide by the community's rules and restrictions and maintain those areas of your home for which you are responsible.
 
 
If you require assistance after hours, please leave a message on the office answering machine, 732-517-1250.  Calls will be returned the following business day.  In case of an emergency after regular office hours, please contact the emergency number at 732-904-6797 and leave a message with your property name, your name, unit number, phone number and nature of the problem.  Your call will be directed to an on-call manager who will return your call as soon as possible.  Emergencies may include: sprinkler malfunctions, flooding, major roof leaks, plumbing (pipe bursts) and electrical problems
 *If you are experiencing a life threatening medical or fire emergency, please move to a safe area and call 9-1-1 immediately.  
 
These are two ways in which management or the Association can quickly provide important information to all residents of the property with one phone call or email.  This is most useful in emergency situations such as snow storms or providing advance notice of construction work, etc.  If you are not signed up, you will not be notified.  We also have the ability to text information as well.       
 
Go to the Contact Section of this website.  In your e-mail request please include your Name, Your Association Address, An Emergency phone number (such as a cell phone) and an email address.   If you do not reside on property and you have a tenant, please provide us with their emergency number and email as well.  This information is not distributed, sold or otherwise used except for the sole purpose of the Robo-Call, the E-Blaster or texting.  If you or your tenant change phone numbers or emails, it is your responsibility to let us know. 
 
Besides parking violations, are there other violations that could result in my vehicle being towed or fined?
Yes, instances that may subject a vehicle to immediate towing without prior notification to the vehicle's owner include vehicles parked in a fire lane or near a fire hydrant; occupying more than one parking space; extending beyond parking lines; impeding access to sidewalks, street corner ramps, or mailboxes; or vehicles whose security system has been triggered and allowed to continue for more than 15 minutes.  Instances that might result in a fine include: parking of commercial and recreational vehicles within the community; performing major vehicle repairs or maintenance; failure to register a vehicle with the HOA; and placement of a portable storage container in a visitor parking space without HOA approval.
 
What about parking moving vans and portable storage containers in parking spaces?
There are NO weekend Move-ins/Outs allowed.  Parking a moving van/truck for less than 24 hours does not require approval. Residents needing to park moving and other storage vehicles for more than 24 hours need to notify the HOA, which can grant a permit for no more than three days. Regarding portable storage containers, residents must notify the HOA in writing seven days prior to the date the resident receives delivery of the storage container. The portable container may occupy one parking space as designated by the HOA for no more than three days.
 
Please continue to report any common area problems directly to the Community Manager at the link provided in the Maintenance Request section of this website.

Why do I have to call every year for a new Certificate of Insurance?
Most often it is because your mortgage company is requiring an updated copy of the Association's policy, which renews on September 1st each year.  To obtain this, contact E & K Agency or link to Evidence of Insurance Request.
Why can't the insurance company or management company just send a new certificate each year? 
With thousands of homeowners with various mortgages being refinanced almost on a regular basis it is impossible to keep track of so many policies. Moreover, mortgages are homeowner responsibilities, not the Association's.